Terms of Service

Please read these Terms of Service carefully before using Midtown Home Improvements' services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: December 12, 2025

1. Agreement to Terms

By using Midtown Home Improvements' services, including but not limited to lead generation, contractor connections, and communications (phone, SMS, email), you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use our services.

We reserve the right to modify these terms at any time. Your continued use of our services following the posting of updates means you accept the updated terms.

2. Service Description

Lead Generation & Distribution

Midtown Home Improvements collects home improvement leads through canvassing, digital marketing, and third-party partnerships, then distributes these leads to qualified contractors and service providers.

We do not guarantee the quality, validity, or accuracy of leads, nor do we guarantee that a lead will result in a completed service or sale.

Contractor Services

Contractors and service providers connected through our platform are independent businesses. Midtown Home Improvements does not employ them, supervise their work, or guarantee the quality of their services. Your relationship with contractors is governed by separate agreements with those contractors.

Communications

We may contact you via phone, SMS, or email regarding home improvement projects. By providing contact information, you consent to these communications. Message rates may apply.

3. Your Obligations

When using our services, you agree to:

  • Provide accurate and truthful information in all interactions
  • Not impersonate any person or entity
  • Not use our services for fraudulent or illegal purposes
  • Not disrupt or interfere with our services or systems
  • Comply with all applicable laws and regulations
  • Not engage in harassment or abusive behavior

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIDTOWN HOME IMPROVEMENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Midtown Home Improvements provides services "as is" without warranties. We are not responsible for:

  • Loss or damage to property or data
  • Service interruption or system failures
  • Quality or results of contractor work
  • Third-party actions or omissions

Our total liability shall not exceed the amount paid to us for services in the past 12 months.

5. Indemnification

You agree to indemnify and hold harmless Midtown Home Improvements, its officers, employees, and agents from any claims, damages, or costs (including legal fees) arising from your use of our services, violation of these terms, or infringement of any rights of third parties.

6. Intellectual Property Rights

All content on our website and services, including text, graphics, logos, and software, is the property of Midtown Home Improvements or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or transmit any content without our prior written permission. Unauthorized use may result in legal action.

7. Termination

We may terminate your use of our services at any time for:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Any reason, with or without notice

Upon termination, your right to use our services ceases immediately.

8. Third-Party Links & Services

Our services may contain links to third-party websites and services. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party services is governed by their terms and policies, not ours.

We do not endorse or assume responsibility for third-party services, including contractors and service providers connected through our platform.

9. Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Midtown Home Improvements is located, without regard to its conflict of laws principles.

You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for any legal proceedings arising from these terms or our services.

10. Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve any disputes. If we cannot resolve a dispute informally, both parties agree to:

  • Attempt mediation
  • Seek binding arbitration if mediation fails

Some disputes may not be subject to arbitration. See our full dispute resolution policy for details.

11. Entire Agreement

These Terms of Service, together with our Privacy Policy and Marketing Partners disclosure, constitute the entire agreement between you and Midtown Home Improvements regarding your use of our services. If any provision is found to be unenforceable, the remaining provisions will continue in effect.

Questions About These Terms?

If you have questions about our Terms of Service, please contact us at:

Email Address

melson@midtownhi.com

Important: These Terms of Service apply to all users of Midtown Home Improvements' services. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use our services.